/* ==========================================================================
   PrimeDesk Frontend Styles - Modern UI/UX Design
   ========================================================================== */

/* 4-Point Grid Space Tokens */
:root {
  --sp-1: 4px;
  --sp-2: 8px;
  --sp-3: 12px;
  --sp-4: 16px;
  --sp-5: 20px;
  --sp-6: 24px;
  --sp-8: 32px;
  --sp-10: 40px;
  --sp-12: 48px;
  --sp-16: 64px;
}

/* Reset and Base Styles */
html:has(.primedesk-category-dashboard),
html:has(.primedesk-category-dashboard) body {
    height: 100%;
    overflow: hidden;
}

.primedesk-dashboard {
    margin: 0;
    padding: 0;
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif;
    background: #f8f9fa;
    min-height: 100vh;
    display: flex;
    flex-direction: column;
}

.primedesk-category-dashboard {
    height: 100vh;
    overflow: hidden;
}

/* ── Header Navigation ───────────────────────────────────────────────────── */
.primedesk-header {
    background: #ffffff;
    border-bottom: 1px solid #e5e7eb;
    position: sticky;
    top: 0;
    z-index: 1000;
    box-shadow: 0 1px 4px rgba(0, 0, 0, 0.06);
    flex-shrink: 0;
}

.primedesk-header-inner {
    max-width: 100%;
    margin: 0 auto;
    padding: 0 var(--sp-6);
    display: flex;
    align-items: center;
    gap: var(--sp-6);
    height: 56px;
}

/* ── Logo ── */
.primedesk-logo a {
    text-decoration: none;
}

.logo-text {
    font-size: 20px;
    font-weight: 700;
    color: #667eea;
    letter-spacing: -0.02em;
}

/* ── Nav ── */
.primedesk-nav {
    display: flex;
    align-items: stretch;
    gap: 0;
    flex: 1;
    height: 100%;
}

.primedesk-nav .nav-item {
    display: inline-flex;
    align-items: center;
    gap: var(--sp-2);
    padding: 0 var(--sp-3);
    text-decoration: none;
    color: #6b7280;
    font-weight: 500;
    font-size: 14px;
    white-space: nowrap;
    position: relative;
    transition: color 0.15s;
    border-bottom: 2px solid transparent;
}

.primedesk-nav .nav-item:hover {
    color: #374151;
}

.primedesk-nav .nav-item.active {
    color: #667eea;
    border-bottom-color: #667eea;
    font-weight: 600;
}

.primedesk-nav .nav-item .badge {
    background: #ef4444;
    color: #ffffff;
    border-radius: 10px;
    padding: var(--sp-2) var(--sp-1);
    font-size: 11px;
    font-weight: 700;
    min-width: 18px;
    text-align: center;
    line-height: 1.6;
}

.primedesk-nav .nav-item .badge.highlight {
    background: #f59e0b;
}

/* ── Inbox nav dropdown ── */
/* ID selector beats any theme class-based !important rules */
#pd-inbox-dropdown,
.primedesk-nav .nav-dropdown {
    position: static !important;
    left: auto !important;
    display: inline-flex !important;
    align-items: stretch !important;
    opacity: 1 !important;
    max-height: none !important;
    height: 100% !important;
    min-width: 0 !important;
    width: auto !important;
    visibility: visible !important;
    background: transparent !important;
    padding: 0 !important;
    margin: 0 !important;
}

/* The trigger is a <button> — reset browser defaults, use pill hover instead of full-height border.
   Scoped under .primedesk-nav for higher specificity so theme button resets can't clobber it. */
.primedesk-nav .nav-dropdown-trigger {
    display: inline-flex !important;
    align-items: center;
    gap: var(--sp-2);
    background: none !important;
    border: none !important;
    border-bottom: 2px solid transparent !important;
    border-radius: 0 !important;
    color: #6b7280;
    font: inherit !important;
    font-size: 14px !important;
    font-weight: 500 !important;
    text-transform: none !important;
    cursor: pointer;
    height: 100%;
    padding: 0 var(--sp-3) !important;
    white-space: nowrap;
    -webkit-appearance: none;
    appearance: none;
    visibility: visible !important;
    opacity: 1 !important;
    letter-spacing: normal !important;
}

.primedesk-nav .nav-dropdown-trigger:hover {
    color: #374151;
    background: none;
}

.primedesk-nav .nav-dropdown-trigger:focus-visible {
    outline: 2px solid #667eea;
    outline-offset: 1px;
}

.primedesk-nav .nav-dropdown-trigger.active {
    color: #667eea;
    border-bottom-color: #667eea !important;
    background: none !important;
    font-weight: 600;
}

.nav-chevron {
    flex-shrink: 0;
    transition: transform 0.18s ease;
    color: currentColor;
    margin-left: 2px;
}

.primedesk-nav .nav-dropdown-trigger[aria-expanded="true"] .nav-chevron {
    transform: rotate(180deg);
}

.nav-dropdown-panel {
    display: none;
    position: fixed;
    top: 0;
    left: 0;
    min-width: 210px;
    background: #ffffff;
    border: 1px solid #e5e7eb;
    border-radius: 10px;
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.10), 0 2px 6px rgba(0, 0, 0, 0.06);
    z-index: 99999;
    overflow: hidden;
    animation: pd-dropdown-in 0.15s ease;
}

.nav-dropdown-panel.is-open {
    display: block;
}

.nav-dropdown-item {
    display: flex;
    align-items: center;
    gap: var(--sp-2);
    padding: 9px 14px;
    font-size: 13px;
    color: #374151;
    text-decoration: none;
    transition: background 0.1s;
    white-space: nowrap;
}

.nav-dropdown-item:hover {
    background: #f9fafb;
    color: #111827;
}

.nav-dropdown-item.active {
    background: #eef2ff;
    color: #4338ca;
    font-weight: 600;
}

.nav-dropdown-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: var(--cat-color, #667eea);
    flex-shrink: 0;
}

.nav-dropdown-count {
    margin-left: auto;
    background: #f3f4f6;
    color: #6b7280;
    border-radius: 10px;
    font-size: 11px;
    font-weight: 700;
    padding: 1px 7px;
    min-width: 20px;
    text-align: center;
    line-height: 1.6;
}

.nav-dropdown-item.active .nav-dropdown-count {
    background: #c7d2fe;
    color: #3730a3;
}

.nav-dropdown-divider {
    height: 1px;
    background: #f3f4f6;
    margin: 4px 0;
}

/* ── Nav toggle (desktop: hidden) ── */
.pd-nav-toggle {
    display: none;
}

/* ── User Menu ── */
.primedesk-user-menu {
    position: relative;
    margin-left: auto;
    flex-shrink: 0;
}

.user-menu-trigger {
    display: flex;
    align-items: center;
    gap: var(--sp-2);
    padding: var(--sp-2) var(--sp-3);
    border: 1px solid #e5e7eb;
    border-radius: 8px;
    background: #ffffff;
    cursor: pointer;
    transition: border-color 0.15s, background 0.15s;
    height: 36px;
}

.user-menu-trigger:hover {
    border-color: #c7d2fe;
    background: #f5f7ff;
}

.user-menu-trigger[aria-expanded="true"] {
    border-color: #667eea;
    background: #f5f7ff;
}

.user-avatar {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 24px;
    height: 24px;
    border-radius: 50%;
    background: #667eea;
    color: #fff;
    font-size: 11px;
    font-weight: 700;
    letter-spacing: 0;
    flex-shrink: 0;
}

.user-name {
    font-size: 13px;
    color: #374151;
    font-weight: 500;
    max-width: 140px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.user-chevron {
    color: #9ca3af;
    flex-shrink: 0;
    transition: transform 0.2s ease;
}

.user-menu-trigger[aria-expanded="true"] .user-chevron {
    transform: rotate(180deg);
}

/* ── Dropdown ── */
.user-menu-dropdown {
    display: none;
    position: absolute;
    top: calc(100% + var(--sp-2));
    right: 0;
    min-width: 200px;
    background: #ffffff;
    border: 1px solid #e5e7eb;
    border-radius: 10px;
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.1), 0 2px 6px rgba(0, 0, 0, 0.06);
    overflow: hidden;
    z-index: 100;
}

.user-menu-dropdown.is-open {
    display: block;
    animation: pd-dropdown-in 0.15s ease;
}

@keyframes pd-dropdown-in {
    from { opacity: 0; transform: translateY(-4px); }
    to   { opacity: 1; transform: translateY(0); }
}

.user-menu-header {
    padding: var(--sp-3) var(--sp-4);
    display: flex;
    flex-direction: column;
    gap: 2px;
}

.user-menu-name {
    font-size: 13px;
    font-weight: 600;
    color: #111827;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.user-menu-email {
    font-size: 12px;
    color: #9ca3af;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.menu-divider {
    height: 1px;
    background: #f3f4f6;
    margin: 0;
}

.menu-item {
    display: flex;
    align-items: center;
    gap: var(--sp-3);
    padding: var(--sp-3) var(--sp-4);
    font-size: 13px;
    color: #374151;
    text-decoration: none;
    transition: background 0.12s;
    cursor: pointer;
}

.menu-item:hover {
    background: #f9fafb;
    color: #111827;
}

.menu-item svg {
    flex-shrink: 0;
    color: #6b7280;
}

.menu-item:hover svg {
    color: #374151;
}

.menu-item-danger {
    color: #dc2626;
}

.menu-item-danger:hover {
    background: #fef2f2;
    color: #b91c1c;
}

.menu-item-danger svg,
.menu-item-danger:hover svg {
    color: currentColor;
}

/* ==========================================================================
   Main Dashboard Styles (Homepage)
   ========================================================================== */

/* Main Wrapper */
.primedesk-dashboard .primedesk-wrapper {
    max-width: 1600px;
    padding: var(--sp-6) var(--sp-5) var(--sp-10);
}

/* Summary Bar */
.pd-summary-bar {
    display: flex;
    align-items: center;
    gap: var(--sp-6);
    background: white;
    border-radius: 10px;
    padding: var(--sp-4) var(--sp-6);
    margin-bottom: var(--sp-8);
    box-shadow: 0 1px 4px rgba(0, 0, 0, 0.07);
}

.pd-summary-item {
    display: flex;
    align-items: baseline;
    gap: var(--sp-2);
}

.pd-summary-item:last-child {
    margin-left: auto;
}

.pd-summary-value {
    font-size: 22px;
    font-weight: 700;
    color: #1a202c;
    line-height: 1;
}

.pd-summary-label {
    font-size: 13px;
    color: #718096;
    font-weight: 500;
    text-transform: uppercase;
    letter-spacing: 0.4px;
}

.pd-summary-item--urgent .pd-summary-value {
    color: #dc2626;
}

.pd-summary-link {
    text-decoration: none;
    color: #3b82f6;
    font-weight: 600;
    font-size: 13px;
}

.pd-summary-link:hover {
    text-decoration: underline;
}

/* Categories Overview */
.primedesk-dashboard .primedesk-categories-overview {
    margin-bottom: var(--sp-10);
}

.primedesk-dashboard .primedesk-categories-overview h2 {
    font-size: 14px;
    font-weight: 600;
    color: #718096;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin-bottom: var(--sp-4);
}

.primedesk-dashboard .categories-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(240px, 1fr));
    gap: var(--sp-4);
}

.primedesk-dashboard .category-card {
    background: white;
    border-radius: 10px;
    overflow: hidden;
    box-shadow: 0 1px 4px rgba(0, 0, 0, 0.07);
    transition: box-shadow 0.15s, transform 0.15s;
    text-decoration: none;
    color: inherit;
    display: flex;
    flex-direction: column;
    position: relative;
}

/* Colored top accent using CSS custom property */
.primedesk-dashboard .category-card::before {
    content: '';
    display: block;
    height: 4px;
    background: var(--cat-color, #3b82f6);
}

.primedesk-dashboard .category-card:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 16px rgba(0, 0, 0, 0.1);
}

.primedesk-dashboard .category-card-inner {
    padding: var(--sp-5);
    flex: 1;
}

.primedesk-dashboard .category-title-row {
    display: flex;
    align-items: center;
    gap: var(--sp-2);
    margin-bottom: var(--sp-4);
}

.primedesk-dashboard .category-dot {
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background: var(--cat-color, #3b82f6);
    flex-shrink: 0;
}

.primedesk-dashboard .category-title-row h3 {
    margin: 0;
    font-size: 15px;
    font-weight: 600;
    color: #1a202c;
    flex: 1;
}

.primedesk-dashboard .category-expired-tag {
    font-size: 11px;
    font-weight: 600;
    color: #dc2626;
    background: #fee2e2;
    padding: 2px 6px;
    border-radius: 4px;
    white-space: nowrap;
}

.primedesk-dashboard .category-count {
    font-size: 40px;
    font-weight: 700;
    color: #1a202c;
    line-height: 1;
    margin-bottom: var(--sp-1);
}

.primedesk-dashboard .category-label {
    font-size: 12px;
    color: #a0aec0;
    text-transform: uppercase;
    letter-spacing: 0.4px;
    margin-bottom: var(--sp-3);
}

.primedesk-dashboard .category-description {
    font-size: 12px;
    color: #a0aec0;
    margin: 0;
    line-height: 1.4;
}

.primedesk-dashboard .category-footer {
    padding: var(--sp-3) var(--sp-5);
    background: #f8fafc;
    border-top: 1px solid #f1f5f9;
    font-size: 12px;
    color: #64748b;
    font-weight: 500;
}

/* Recent Conversations */
.primedesk-dashboard .primedesk-recent-section {
    margin-top: var(--sp-4);
}

.primedesk-dashboard .primedesk-recent-section h2 {
    font-size: 14px;
    font-weight: 600;
    color: #718096;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin-bottom: var(--sp-4);
}

.primedesk-dashboard .conversations-simple-list {
    background: white;
    border-radius: 10px;
    box-shadow: 0 1px 4px rgba(0, 0, 0, 0.07);
    overflow: hidden;
}

.primedesk-dashboard .conversation-simple-item {
    display: flex;
    gap: var(--sp-3);
    padding: var(--sp-4) var(--sp-5);
    border-bottom: 1px solid #f1f5f9;
    cursor: pointer;
    transition: background 0.15s;
    text-decoration: none;
    color: inherit;
}

.primedesk-dashboard .conversation-simple-item:hover {
    background: #f8fafc;
}

.primedesk-dashboard .conversation-simple-item:last-child {
    border-bottom: none;
}

.primedesk-dashboard .conversation-avatar {
    font-size: 20px;
    width: 36px;
    height: 36px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #f1f5f9;
    border-radius: 50%;
    flex-shrink: 0;
}

.primedesk-dashboard .conversation-info {
    flex: 1;
    min-width: 0;
}

.primedesk-dashboard .conversation-sender-line {
    display: flex;
    align-items: center;
    gap: var(--sp-2);
    margin-bottom: 2px;
}

.primedesk-dashboard .sender-number {
    font-weight: 600;
    font-size: 14px;
    color: #1a202c;
}

.primedesk-dashboard .conversation-message {
    font-size: 13px;
    color: #718096;
    margin-bottom: 4px;
    line-height: 1.4;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

/* Status pill colors */
.primedesk-dashboard .conversation-meta .status {
    font-size: 11px;
    font-weight: 600;
    padding: 2px 6px;
    border-radius: 4px;
    text-transform: uppercase;
    letter-spacing: 0.3px;
    background: #e2e8f0;
    color: #475569;
}

.primedesk-dashboard .conversation-meta .status.status-new {
    background: #dbeafe;
    color: #1d4ed8;
}

.primedesk-dashboard .conversation-meta .status.status-active {
    background: #dcfce7;
    color: #15803d;
}

.primedesk-dashboard .conversation-meta .status.status-expired {
    background: #fee2e2;
    color: #dc2626;
}

/* ==========================================================================
   Category Page Styles (Specific)
   ========================================================================== */

.primedesk-category-dashboard .wrap.primedesk-wrap {
    max-width: 100%;
    margin: 0;
    padding: 0;
    background: #f8f9fa;
    flex: 1;
    min-height: 0;
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.primedesk-category-dashboard .primedesk-layout {
    display: flex;
    flex: 1;
    height: 0;
    margin: 0;
    border: none;
    border-radius: 0;
    background: #ffffff;
    overflow: hidden;
    min-height: 0;
}

/* Conversations Panel - Left (32%) */
.primedesk-category-dashboard .conversations-panel {
    flex: 0 0 380px;
    max-width: 380px;
    background: #ffffff;
    border-right: 1px solid #e5e7eb;
    display: flex;
    flex-direction: column;
}

.primedesk-category-dashboard .conversations-header, .actions-header {
    padding: var(--sp-3) var(--sp-4);
    background: #ffffff;
    border-bottom: 1px solid #e5e7eb;
}

.primedesk-category-dashboard .conversations-header h2, .actions-header h2 {
    margin: 0;
    font-size: 16px;
    font-weight: 600;
    color: #111827;
    letter-spacing: -0.01em;
}

/* Filter Bar */
.primedesk-category-dashboard .conversation-filter-bar {
    padding: var(--sp-3) var(--sp-5);
    background: #f9fafb;
    border-bottom: 1px solid #e5e7eb;
    display: flex;
    flex-direction: column;
    gap: var(--sp-3);
}

.primedesk-category-dashboard .filter-controls {
    margin: 0;
}

.primedesk-category-dashboard #conversation-search {
    width: 100%;
    padding: var(--sp-3) var(--sp-4);
    border: 1px solid #d1d5db;
    border-radius: 8px;
    font-size: 14px;
    transition: all 0.2s;
    background: #ffffff;
}

.primedesk-category-dashboard #conversation-search:focus {
    outline: none;
    border-color: #667eea;
    box-shadow: 0 0 0 3px rgba(102, 126, 234, 0.1);
}

.primedesk-category-dashboard #conversation-search::placeholder {
    color: #9ca3af;
}

/* Status Tabs */
.primedesk-category-dashboard .conversation-status-tabs {
    display: flex;
    gap: var(--sp-2);
    background: transparent;
    padding: 0;
    border: none;
    flex-wrap: wrap;
}

.primedesk-category-dashboard .conversation-status-tab {
    flex: 1 0 0;
    padding: var(--sp-1) var(--sp-3);
    border: 1px solid #e5e7eb;
    background: #ffffff;
    border-radius: 8px;
    font-weight: 600;
    color: #6b7280;
    cursor: pointer;
    transition: all 0.2s;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: var(--sp-2);
}

.primedesk-category-dashboard .conversation-status-tab:hover {
    background: #f9fafb;
    border-color: #d1d5db;
    color: #374151;
}

.primedesk-category-dashboard .conversation-status-tab.is-active {
    background: #667eea;
    border-color: #667eea;
    color: #ffffff;
}

.primedesk-category-dashboard .conversation-status-tab .tab-count {
    background: rgba(0, 0, 0, 0.08);
    padding: var(--sp-1) var(--sp-2);
    border-radius: 10px;
    font-size: 11px;
    font-weight: 700;
    min-width: 22px;
    text-align: center;
    line-height: 1.2;
}

.primedesk-category-dashboard .conversation-status-tab.is-active .tab-count {
    background: rgba(255, 255, 255, 0.25);
    color: #ffffff;
}

/* Conversations List */
.primedesk-category-dashboard #conversations-list {
    flex: 1;
    overflow-y: auto;
    background: #ffffff;
}

.primedesk-category-dashboard .conversation-item {
    padding: var(--sp-3) var(--sp-4);
    border-bottom: 1px solid #f3f4f6;
    cursor: pointer;
    transition: all 0.15s;
}

.primedesk-category-dashboard .conversation-item:hover {
    background: #f9fafb;
}

.primedesk-category-dashboard .conversation-item.active {
    background: #eff6ff;
    border-left: 4px solid #667eea;
    padding-left: var(--sp-4);
}

.primedesk-category-dashboard .conversation-details {
    width: 100%;
}

/* Row 1: name (left, truncates) + pills group (right, shrinks last) */
.primedesk-category-dashboard .conversation-header-row {
    display: flex;
    align-items: center;
    gap: var(--sp-2);
    margin-bottom: var(--sp-1);
    min-width: 0;
}

.primedesk-category-dashboard .conversation-sender-number {
    font-size: 14px;
    font-weight: 600;
    color: #111827;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    flex: 1;
    min-width: 0;
}

.primedesk-category-dashboard .conversation-header-pills {
    display: flex;
    align-items: center;
    gap: var(--sp-1);
    flex-shrink: 0;
}

/* Row 3: time left, unread badge right */
.primedesk-category-dashboard .conversation-footer {
    display: flex;
    align-items: center;
    gap: var(--sp-2);
    margin-top: var(--sp-1);
}

.primedesk-category-dashboard .conversation-footer .unread-badge {
    margin-left: auto;
}

.primedesk-category-dashboard .conversation-time {
    font-size: 11px;
    color: #9ca3af;
    white-space: nowrap;
    flex-shrink: 0;
}

.primedesk-category-dashboard .unread-badge {
    background: #ef4444;
    color: #ffffff;
    padding: var(--sp-1) var(--sp-2);
    border-radius: 10px;
    font-size: 11px;
    font-weight: 700;
    min-width: var(--sp-5);
    text-align: center;
    line-height: 1.2;
    flex-shrink: 0;
}

.primedesk-category-dashboard .conversation-activity-badge {
    background: #fef3c7;
    color: #92400e;
    padding: var(--sp-1) var(--sp-2);
    border-radius: 10px;
    font-size: 10px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.3px;
    flex-shrink: 0;
}

.primedesk-category-dashboard .thread-list {
    /* margin-top: var(--sp-3); */
    padding-left: var(--sp-4);
    border-left: 2px solid rgba(15, 23, 42, 0.08);
    display: flex;
    flex-direction: column;
    gap: var(--sp-2);
}

.primedesk-category-dashboard .thread-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: var(--sp-2);
    border: none;
    background: #f7fafc;
    padding: var(--sp-1) var(--sp-4);
    border-radius: 999px;
    font-size: 0.85rem;
    color: #1f2937;
    cursor: pointer;
    transition: background 0.2s ease;
}

.primedesk-category-dashboard .thread-item.thread-main {
    background: transparent;
    border: 1px dashed rgba(15, 23, 42, 0.25);
}

.primedesk-category-dashboard .thread-item.active {
    background: #4f46e5;
    color: #fff;
}

.primedesk-category-dashboard .thread-label {
    font-weight: 600;
}

.primedesk-category-dashboard .thread-preview {
    flex: 1;
    font-size: 0.8rem;
    color: rgba(15, 23, 42, 0.8);
}

.primedesk-category-dashboard .thread-time {
    font-size: 0.7rem;
    color: rgba(55, 65, 81, 0.85);
}

.primedesk-category-dashboard .thread-unread-badge,
.primedesk-category-dashboard .thread-activity-badge {
    font-size: 0.65rem;
    padding: 0 var(--sp-1);
    border-radius: 999px;
}

.primedesk-category-dashboard .thread-unread-badge {
    background: #dc2626;
    color: #fff;
}

.primedesk-category-dashboard .thread-activity-badge {
    background: #fcd34d;
    color: #92400e;
}

.primedesk-category-dashboard .conversation-category-badge {
    padding: var(--sp-1) var(--sp-3);
    background: #f3f4f6;
    color: #6b7280;
    border-radius: 6px;
    font-size: 10px;
    font-weight: 600;
    flex-shrink: 0;
}

.primedesk-category-dashboard .thread-badge {
    display: inline-flex;
    align-items: center;
    padding: var(--sp-1) var(--sp-2);
    background: #eef2ff;
    color: #4338ca;
    border-radius: 6px;
    font-size: 10px;
    font-weight: 600;
    flex-shrink: 0;
    margin-right: var(--sp-2);
}

.primedesk-category-dashboard .thread-main-badge {
    background: #f3f4f6;
    color: #6b7280;
}

.primedesk-category-dashboard .conversation-status-badge {
    padding: var(--sp-1) var(--sp-3);
    border-radius: 6px;
    font-size: 9px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    flex-shrink: 0;
}

.primedesk-category-dashboard .status-new {
    background: #dbeafe;
    color: #1e40af;
}

.primedesk-category-dashboard .status-active {
    background: #d1fae5;
    color: #065f46;
}

.primedesk-category-dashboard .status-closed {
    background: #f3e8ff;
    color: #6b21a8;
}

.primedesk-category-dashboard .status-expired {
    background: #fed7aa;
    color: #92400e;
}

.primedesk-category-dashboard .conversation-preview-row {
    display: flex;
    align-items: center;
    gap: var(--sp-2);
    margin-bottom: var(--sp-2);
}

.primedesk-category-dashboard .conversation-preview {
    flex: 1;
    font-size: 13px;
    color: #6b7280;
    line-height: 1.5;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.primedesk-category-dashboard .you-label {
    color: #667eea;
    font-weight: 600;
}

.primedesk-category-dashboard .conversation-time {
    font-size: 11px;
    color: #9ca3af;
    white-space: nowrap;
    flex-shrink: 0;
}

.primedesk-category-dashboard .delete-conversation {
    background: transparent;
    border: none;
    color: #ef4444;
    padding: var(--sp-2);
    border-radius: 6px;
    cursor: pointer;
    transition: all 0.2s;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    opacity: 0;
    visibility: hidden;
}

.primedesk-category-dashboard .conversation-item:hover .delete-conversation {
    opacity: 1;
    visibility: visible;
}

.primedesk-category-dashboard .delete-conversation:hover {
    background: #fef2f2;
}

.primedesk-category-dashboard .delete-conversation .dashicons {
    font-size: 18px;
    width: 18px;
    height: 18px;
}

/* Delete thread button (frontend category pages) */
.primedesk-category-dashboard .delete-thread-btn {
    background: transparent;
    border: none;
    color: #ef4444;
    padding: var(--sp-2);
    border-radius: 6px;
    cursor: pointer;
    transition: all 0.2s;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    opacity: 0;
    visibility: hidden;
}

.primedesk-category-dashboard .conversation-item:hover .delete-thread-btn {
    opacity: 1;
    visibility: visible;
}

.primedesk-category-dashboard .delete-thread-btn:hover {
    background: #fef2f2;
}

.primedesk-category-dashboard .delete-thread-btn .dashicons {
    font-size: 18px;
    width: 18px;
    height: 18px;
}

.primedesk-category-dashboard .no-conversations {
    padding: var(--sp-16) var(--sp-5);
    text-align: center;
    color: #9ca3af;
}

/* System Messages */
.primedesk-category-dashboard .message-system {
    background: #fffbe6;
    color: #4b5563;
    border: 1px dashed #fbbf24;
    border-radius: 12px;
    margin: 0 auto var(--sp-4);
    display: block;
    max-width: 60%;
    text-align: center;
}

.primedesk-category-dashboard .message-system-summary {
    font-weight: 600;
}

.primedesk-category-dashboard .message-system-details {
    margin-top: var(--sp-2);
    font-size: 11px;
    color: #6b7280;
    line-height: 1.4;
    word-break: break-word;
}

/* Chat Panel - Center */
.primedesk-category-dashboard .chat-panel {
    flex: 1;
    display: flex;
    flex-direction: column;
    background: #f9fafb;
    border-right: 1px solid #e5e7eb;
}

.primedesk-category-dashboard .chat-header {
    padding: var(--sp-3) var(--sp-4);
    background: #ffffff;
    border-bottom: 1px solid #e5e7eb;
}

.primedesk-category-dashboard .chat-contact-info {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: var(--sp-4);
    line-height: 1.2;
}

.primedesk-category-dashboard .chat-contact-meta {
    display: flex;
    flex-direction: row;
    align-items: center;
    gap: var(--sp-2);
}

.primedesk-category-dashboard .chat-contact-status {
    display: flex;
    align-items: center;
}

.primedesk-category-dashboard .contact-name-row {
    display: flex;
    align-items: baseline;
    flex-wrap: nowrap;
    gap: var(--sp-2);
}

.primedesk-category-dashboard .contact-name {
    margin: 0;
    font-size: 16px;
    font-weight: 600;
    color: #111827;
    line-height: 1;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.primedesk-category-dashboard .contact-name-row .contact-phone-sub {
    display: inline !important;
    font-size: 13px;
    color: #6b7280;
    font-weight: 400;
    margin-top: 0;
    white-space: nowrap;
    flex-shrink: 0;
}

.primedesk-category-dashboard .contact-status {
    font-size: 12px;
    color: #6b7280;
    display: block;
}

.primedesk-category-dashboard .chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: var(--sp-6);
    background: #f9fafb;
}

.primedesk-category-dashboard .no-conversation-selected {
    display: flex;
    align-items: center;
    justify-content: center;
    height: 100%;
}

.primedesk-category-dashboard .welcome-message {
    text-align: center;
    color: #9ca3af;
    max-width: 320px;
}

.primedesk-category-dashboard .welcome-message .dashicons {
    font-size: 56px;
    width: 56px;
    height: 56px;
    color: #d1d5db;
    margin: 0 auto var(--sp-5);
    display: block;
}

.primedesk-category-dashboard .welcome-message h3 {
    margin: 0 0 var(--sp-2) 0;
    font-size: 18px;
    font-weight: 600;
    color: #6b7280;
}

.primedesk-category-dashboard .welcome-message p {
    margin: 0;
    font-size: 14px;
    color: #9ca3af;
    line-height: 1.5;
}

.primedesk-category-dashboard .chat-input {
    padding: var(--sp-4) var(--sp-6);
    background: #ffffff;
    border-top: 1px solid #e5e7eb;
}

.primedesk-category-dashboard .input-container {
    display: flex;
    gap: var(--sp-3);
    align-items: center;
}

.primedesk-category-dashboard #message-input {
    flex: 1;
    padding: var(--sp-3) var(--sp-4);
    border: 1px solid #d1d5db;
    border-radius: 8px;
    font-size: 14px;
    resize: none;
    transition: all 0.2s;
    font-family: inherit;
    line-height: 1.4;
    max-height: 100px;
    min-height: var(--sp-10);
}

.primedesk-category-dashboard #message-input:focus {
    outline: none;
    border-color: #667eea;
    box-shadow: 0 0 0 3px rgba(102, 126, 234, 0.1);
}

.primedesk-category-dashboard #send-message {
    padding: var(--sp-3) var(--sp-4);
    background: #667eea;
    color: #ffffff;
    border: none;
    border-radius: 8px;
    cursor: pointer;
    transition: all 0.2s;
    font-weight: 600;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0;
    height: var(--sp-10);
    min-width: var(--sp-10);
    flex-shrink: 0;
}

.primedesk-category-dashboard #send-message:hover {
    background: #5568d3;
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(102, 126, 234, 0.3);
}

.primedesk-category-dashboard #send-message .dashicons {
    font-size: 20px;
    width: 20px;
    height: 20px;
    margin: 0;
}

/* Actions Panel - Right */
.primedesk-category-dashboard .actions-panel {
    flex: 0 0 340px;
    max-width: 340px;
    background: #ffffff;
    display: flex;
    flex-direction: column;
}

.primedesk-category-dashboard .actions-context {
    margin: 0;
    font-size: 12px;
    color: #6b7280;
}

.primedesk-category-dashboard .actions-body {
    flex: 1;
    min-height: 0;
    overflow-y: auto;
    padding: var(--sp-5) var(--sp-6);
    display: flex;
    flex-direction: column;
    gap: var(--sp-2);
}

.primedesk-category-dashboard .actions-content {
    display: flex;
    flex-direction: column;
    gap: var(--sp-4);
    min-height: 0;
}

.primedesk-category-dashboard .actions-placeholder {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    text-align: center;
    padding: var(--sp-10) var(--sp-5);
    color: #9ca3af;
}

.primedesk-category-dashboard .actions-placeholder .dashicons {
    font-size: 48px;
    width: var(--sp-12);
    height: var(--sp-12);
    color: #d1d5db;
    margin-bottom: var(--sp-4);
}

.primedesk-category-dashboard .actions-placeholder p {
    margin: 0;
    font-size: 13px;
    color: #9ca3af;
    line-height: 1.5;
}

/* Action Groups */
.primedesk-category-dashboard .action-group {
    display: flex;
    flex-direction: column;
    gap: var(--sp-3);
}

.primedesk-category-dashboard .action-group h3 {
    margin: 0;
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: #9ca3af;
}

/* Status Controls */
.primedesk-category-dashboard .status-pill {
    padding: var(--sp-1) var(--sp-3);
    border-radius: 8px;
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: fit-content;
}

/* Compact status pill for mobile header */
.primedesk-category-dashboard .pd-mobile-header .status-pill {
    padding: 3px 6px;
    font-size: 10px;
}

.primedesk-category-dashboard .status-select-label {
    font-size: 12px;
    font-weight: 600;
    color: #6b7280;
    margin: 0;
}

.primedesk-category-dashboard .status-select {
    width: 100%;
    padding: 0 var(--sp-3);
    border: 1px solid #d1d5db;
    border-radius: 8px;
    font-size: 13px;
    background: #ffffff;
    transition: all 0.2s;
    color: #374151;
}

.primedesk-category-dashboard .status-select:focus {
    outline: none;
    border-color: #667eea;
    box-shadow: 0 0 0 3px rgba(102, 126, 234, 0.1);
}

.primedesk-category-dashboard .status-select:disabled {
    background: #f9fafb;
    color: #9ca3af;
    cursor: not-allowed;
}

.primedesk-category-dashboard .status-group {
    display: flex;
    flex-direction: column;
    gap: var(--sp-2);
}

.primedesk-category-dashboard .assign-notify-row {
    display: flex;
    align-items: center;
    gap: var(--sp-3);
    flex-wrap: wrap;
}

/* Assignment Controls */
.primedesk-category-dashboard .assigned-member-display {
    padding: var(--sp-4) var(--sp-4);
    background: #f9fafb;
    border: 1px solid #e5e7eb;
    border-radius: 8px;
    margin-bottom: var(--sp-2);
}

.primedesk-category-dashboard .assigned-member-info {
    font-size: 14px;
    color: #374151;
}

.primedesk-category-dashboard .no-assignment {
    color: #9ca3af;
    font-style: italic;
    font-size: 13px;
}

.primedesk-category-dashboard .assigned-member-badge {
    display: flex;
    align-items: center;
    gap: var(--sp-2);
    font-size: 14px;
    color: #111827;
    font-weight: 500;
}

.primedesk-category-dashboard .assignment-controls {
    display: flex;
    gap: var(--sp-2);
    align-items: center;
    flex-wrap: wrap;
}

.primedesk-category-dashboard .assign-row {
    display: flex;
    align-items: center;
    gap: var(--sp-4);
    flex-wrap: wrap;
}

.primedesk-category-dashboard .button {
    padding: var(--sp-3) var(--sp-4);
    border-radius: 8px;
    font-size: 13px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: var(--sp-2);
    border: none;
    line-height: 1.4;
}

.primedesk-category-dashboard .button .dashicons {
    font-size: 16px;
    width: 16px;
    height: 16px;
    line-height: 1;
}

.primedesk-category-dashboard .button-secondary {
    background: #f3f4f6;
    color: #374151;
    border: 1px solid #d1d5db;
}

.primedesk-category-dashboard .button-secondary:hover:not(:disabled) {
    background: #e5e7eb;
    border-color: #9ca3af;
}

.primedesk-category-dashboard .button-primary {
    background: #667eea;
    color: #ffffff;
    border: none;
}

.primedesk-category-dashboard .button-primary:hover:not(:disabled) {
    background: #5568d3;
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(102, 126, 234, 0.3);
}

.primedesk-category-dashboard .button:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}


.primedesk-category-dashboard .button.compact {
    padding: var(--sp-2);
    width: var(--sp-10);
    height: var(--sp-10);
    justify-content: center;
}

.primedesk-category-dashboard .reopen-thread-btn {
    line-height: 1;
}


.primedesk-category-dashboard .assign-notify-group .notify-row {
    display: flex;
    align-items: center;
    gap: var(--sp-2);
    flex-wrap: wrap;
    width: 100%;
}

.primedesk-category-dashboard .assign-notify-row .notify-select {
    flex: 1 1 180px;
    min-width: 180px;
}

.primedesk-category-dashboard .assign-notify-row .button {
    flex-shrink: 0;
}

.primedesk-category-dashboard .notify-select {
    width: 100%;
    padding: 0 var(--sp-3);
    border: 1px solid #d1d5db;
    border-radius: 8px;
    font-size: 13px;
    background: #ffffff;
    transition: all 0.2s;
    color: #374151;
}

.primedesk-category-dashboard .notify-select:focus {
    outline: none;
    border-color: #667eea;
    box-shadow: 0 0 0 3px rgba(102, 126, 234, 0.1);
}

.primedesk-category-dashboard .notify-select:disabled {
    background: #f9fafb;
    color: #9ca3af;
    cursor: not-allowed;
}

/* Notes */
.primedesk-category-dashboard .notes-history {
    padding: var(--sp-4);
    background: #f9fafb;
    border: 1px solid #e5e7eb;
    border-radius: 8px;
    max-height: 160px;
    overflow-y: auto;
    margin-bottom: var(--sp-3);
}

.primedesk-category-dashboard .no-notes {
    color: #9ca3af;
    font-size: 13px;
    font-style: italic;
    text-align: center;
    margin: var(--sp-5) 0;
}

.primedesk-category-dashboard .note-item {
    background: #ffffff;
    padding: var(--sp-3);
    border-radius: 6px;
    margin-bottom: var(--sp-2);
    border-left: 3px solid #667eea;
}

.primedesk-category-dashboard .note-item:last-child {
    margin-bottom: 0;
}

.primedesk-category-dashboard .note-meta {
    font-size: 11px;
    color: #9ca3af;
    margin-bottom: var(--sp-2);
}

.primedesk-category-dashboard .note-content {
    font-size: 13px;
    color: #374151;
    line-height: 1.5;
}

.primedesk-category-dashboard .add-note-section {
    display: flex;
    flex-direction: column;
    gap: var(--sp-3);
}

.primedesk-category-dashboard #new-internal-note {
    width: 100%;
    padding: var(--sp-3) var(--sp-3);
    border: 1px solid #d1d5db;
    border-radius: 8px;
    font-size: 13px;
    resize: vertical;
    font-family: inherit;
    transition: all 0.2s;
    line-height: 1.5;
}

.primedesk-category-dashboard #new-internal-note:focus {
    outline: none;
    border-color: #667eea;
    box-shadow: 0 0 0 3px rgba(102, 126, 234, 0.1);
}

.primedesk-category-dashboard #new-internal-note:disabled {
    background: #f9fafb;
    color: #9ca3af;
    cursor: not-allowed;
}

.primedesk-category-dashboard .note-actions {
    display: flex;
    gap: var(--sp-2);
}

.primedesk-category-dashboard .description {
    margin: var(--sp-2) 0 0 0;
    font-size: 11px;
    color: #9ca3af;
    line-height: 1.5;
}

/* Override unscoped admin CSS .notes-group { flex: 1 } which bleeds into frontend */
.primedesk-category-dashboard .notes-group {
    flex: 0 0 auto;
}

/* Delete Thread Group */
.primedesk-category-dashboard .delete-thread-group {
    border-top: 1px solid #f3f4f6;
    padding-top: var(--sp-5);
}

.primedesk-category-dashboard .delete-thread-group .action-delete-thread {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: var(--sp-2);
    background: transparent;
    border: 1px solid #ef4444;
    color: #ef4444;
    border-radius: 8px;
    padding: var(--sp-2) var(--sp-4);
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    transition: background 0.15s, color 0.15s;
    width: 100%;
    box-shadow: none;
    line-height: 1.5;
}

.primedesk-category-dashboard .delete-thread-group .action-delete-thread:hover:not(:disabled) {
    background: #ef4444;
    color: #fff;
}

.primedesk-category-dashboard .delete-thread-group .action-delete-thread:disabled {
    border-color: #d1d5db;
    color: #9ca3af;
    cursor: not-allowed;
    opacity: 0.6;
}

.primedesk-category-dashboard .delete-thread-group .action-delete-thread .dashicons {
    font-size: 15px;
    width: 15px;
    height: 15px;
    margin-top: 1px;
    flex-shrink: 0;
}

.primedesk-category-dashboard .delete-thread-group .description {
    margin: var(--sp-2) 0 0;
    font-size: 11px;
    color: #9ca3af;
    font-style: italic;
    text-align: center;
}

/* Utility Classes */
.primedesk-category-dashboard .is-hidden {
    display: none !important;
}

.primedesk-category-dashboard .screen-reader-text {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border-width: 0;
}

/* Scrollbar Styling */
.primedesk-category-dashboard #conversations-list::-webkit-scrollbar,
.primedesk-category-dashboard .chat-messages::-webkit-scrollbar,
.primedesk-category-dashboard .actions-body::-webkit-scrollbar,
.primedesk-category-dashboard .notes-history::-webkit-scrollbar {
    width: var(--sp-2);
}

.primedesk-category-dashboard #conversations-list::-webkit-scrollbar-track,
.primedesk-category-dashboard .chat-messages::-webkit-scrollbar-track,
.primedesk-category-dashboard .actions-body::-webkit-scrollbar-track,
.primedesk-category-dashboard .notes-history::-webkit-scrollbar-track {
    background: #f3f4f6;
}

.primedesk-category-dashboard #conversations-list::-webkit-scrollbar-thumb,
.primedesk-category-dashboard .chat-messages::-webkit-scrollbar-thumb,
.primedesk-category-dashboard .actions-body::-webkit-scrollbar-thumb,
.primedesk-category-dashboard .notes-history::-webkit-scrollbar-thumb {
    background: #d1d5db;
    border-radius: 4px;
}

.primedesk-category-dashboard #conversations-list::-webkit-scrollbar-thumb:hover,
.primedesk-category-dashboard .chat-messages::-webkit-scrollbar-thumb:hover,
.primedesk-category-dashboard .actions-body::-webkit-scrollbar-thumb:hover,
.primedesk-category-dashboard .notes-history::-webkit-scrollbar-thumb:hover {
    background: #9ca3af;
}

/* Responsive Design */
@media (max-width: 1400px) {
    .primedesk-category-dashboard .conversations-panel {
        flex: 0 0 340px;
        max-width: 340px;
    }

    .primedesk-category-dashboard .actions-panel {
        flex: 0 0 320px;
        max-width: 320px;
    }
}

@media (max-width: 1200px) {
    .primedesk-category-dashboard .primedesk-layout {
        grid-template-columns: 320px 1fr;
    }

    .primedesk-category-dashboard .actions-panel {
        display: none;
    }
}

/* ── Mobile-only base styles (hidden on desktop) ─────────────────────────── */
.primedesk-category-dashboard .pd-mobile-header {
    display: none;
}

.primedesk-category-dashboard .pd-drawer-overlay {
    display: none;
}

.primedesk-category-dashboard .pd-drawer-close {
    display: none;
}

.primedesk-category-dashboard .conversations-header,
.primedesk-category-dashboard .actions-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
}

/* ── Mobile: drawer-based layout (<= 768px) ──────────────────────────────── */
@media (max-width: 768px) {
    /* Layout fills the viewport */
    .primedesk-category-dashboard .primedesk-wrap {
        padding: 0;
        overflow: hidden;
    }

    .primedesk-category-dashboard .primedesk-layout {
        flex-direction: column;
        height: auto;
        border: none;
        border-radius: 0;
        margin: 0;
        position: relative;
    }

    /* Mobile header bar */
    .primedesk-category-dashboard .pd-mobile-header {
        display: flex;
        align-items: center;
        padding: 0 var(--sp-2);
        height: 56px;
        min-height: 56px;
        background: #fff;
        border-bottom: 1px solid #e5e7eb;
        flex-shrink: 0;
        gap: var(--sp-1);
        z-index: 10;
    }

    .primedesk-category-dashboard .pd-mobile-header-title {
        flex: 1;
        font-size: 16px;
        font-weight: 600;
        color: #1d2327;
        overflow: hidden;
        text-overflow: ellipsis;
        white-space: nowrap;
        padding: 0 var(--sp-2);
        display: flex;
        align-items: center;
        gap: var(--sp-2);
    }

    .primedesk-category-dashboard .pd-mobile-header-status {
        flex-shrink: 0;
    }

    /* Hide desktop chat header on mobile */
    .primedesk-category-dashboard .chat-header {
        display: none !important;
    }

    .primedesk-category-dashboard .pd-mobile-btn {
        width: 44px;
        height: 44px;
        display: flex;
        align-items: center;
        justify-content: center;
        background: none;
        border: none;
        cursor: pointer;
        border-radius: 50%;
        flex-shrink: 0;
        color: #1d2327;
        padding: 0;
    }

    .primedesk-category-dashboard .pd-mobile-btn:hover,
    .primedesk-category-dashboard .pd-mobile-btn:focus {
        background: #f0f0f0;
        outline: none;
    }

    /* Chat panel fills remaining space */
    .primedesk-category-dashboard .chat-panel {
        flex: 1 1 auto;
        min-width: 0;
        min-height: 0;
        width: 100%;
        max-width: 100%;
        border: none;
        overflow: hidden;
        display: flex;
        flex-direction: column;
    }

    .primedesk-category-dashboard .chat-messages {
        flex: 1 1 auto;
        min-height: 0;
        max-height: none;
    }

    /* Slide-in drawers */
    .primedesk-category-dashboard .conversations-panel,
    .primedesk-category-dashboard .actions-panel {
        position: fixed;
        top: 0;
        bottom: 0;
        width: min(85vw, 360px);
        height: 100%;
        flex: none;
        max-width: 360px;
        max-height: none;
        z-index: 1001;
        transition: transform 0.28s ease;
        overflow-y: auto;
        overflow-x: hidden;
        border-bottom: none;
        border-top: none;
        border-radius: 0;
    }

    .primedesk-category-dashboard .conversations-panel {
        left: 0;
        transform: translateX(-100%);
        border-right: 1px solid #e5e7eb;
        border-left: none;
        box-shadow: 4px 0 20px rgba(0, 0, 0, 0.18);
    }

    .primedesk-category-dashboard .actions-panel {
        right: 0;
        transform: translateX(100%);
        border-left: 1px solid #e5e7eb;
        border-right: none;
        box-shadow: -4px 0 20px rgba(0, 0, 0, 0.18);
        display: flex;
        flex-direction: column;
    }

    .primedesk-category-dashboard .conversations-panel.pd-drawer-open {
        transform: translateX(0);
    }

    .primedesk-category-dashboard .actions-panel.pd-drawer-open {
        transform: translateX(0);
    }

    /* Dim overlay behind open drawer */
    .primedesk-category-dashboard .pd-drawer-overlay {
        display: block;
        position: fixed;
        inset: 0;
        background: rgba(0, 0, 0, 0.45);
        z-index: 1000;
        opacity: 0;
        pointer-events: none;
        transition: opacity 0.28s ease;
    }

    .primedesk-category-dashboard .pd-drawer-overlay.pd-drawer-open {
        opacity: 1;
        pointer-events: auto;
    }

    /* Close button inside drawer headers */
    .primedesk-category-dashboard .pd-drawer-close {
        display: flex;
    }

    /* Horizontally scrollable filter tabs */
    .primedesk-category-dashboard .conversation-status-tabs {
        overflow-x: auto;
        flex-wrap: nowrap;
        -webkit-overflow-scrolling: touch;
        scrollbar-width: none;
    }

    .primedesk-category-dashboard .conversation-status-tabs::-webkit-scrollbar {
        display: none;
    }

    /* Larger tap targets */
    .primedesk-category-dashboard .conversation-item {
        min-height: 64px;
    }

    .primedesk-category-dashboard .thread-item {
        min-height: 44px;
    }

    /* Chat input */
    .primedesk-category-dashboard .chat-input .input-container {
        padding: var(--sp-3);
    }

    /* Actions panel scrollable */
    .primedesk-category-dashboard .actions-body {
        overflow-y: auto;
        max-height: none;
        flex: 1 1 auto;
    }

    /* ── Mobile header: single top bar + collapsible nav ── */
    .primedesk-header-inner {
        flex-wrap: wrap;
        height: auto;
        padding: 0 var(--sp-3);
        gap: 0;
    }

    /* Logo: left side of top bar */
    .primedesk-logo {
        display: flex;
        align-items: center;
        height: 56px;
        flex: 0 0 auto;
        order: 1;
    }

    /* User menu: pushed right by margin-left: auto */
    .primedesk-user-menu {
        margin-left: auto;
        display: flex;
        align-items: center;
        height: 56px;
        order: 2;
    }

    /* Hide display name text on small screens — avatar is enough */
    .user-name {
        display: none;
    }

    /* Hamburger toggle: far right */
    .pd-nav-toggle {
        display: flex;
        align-items: center;
        justify-content: center;
        width: 44px;
        height: 56px;
        background: none;
        border: none;
        cursor: pointer;
        padding: 0;
        margin-left: var(--sp-1);
        order: 3;
        flex-shrink: 0;
        color: #374151;
        border-radius: 8px;
    }

    .pd-nav-toggle:hover,
    .pd-nav-toggle:focus {
        background: #f3f4f6;
        outline: none;
    }

    /* Hamburger icon — 3 lines */
    .pd-nav-toggle-icon,
    .pd-nav-toggle-icon::before,
    .pd-nav-toggle-icon::after {
        display: block;
        width: 20px;
        height: 2px;
        background: currentColor;
        border-radius: 2px;
        transition: transform 0.2s ease, opacity 0.2s ease;
    }

    .pd-nav-toggle-icon {
        position: relative;
    }

    .pd-nav-toggle-icon::before,
    .pd-nav-toggle-icon::after {
        content: '';
        position: absolute;
        left: 0;
    }

    .pd-nav-toggle-icon::before { top: -6px; }
    .pd-nav-toggle-icon::after  { top:  6px; }

    /* Animate hamburger → ✕ when open */
    .primedesk-header.pd-nav-open .pd-nav-toggle-icon {
        background: transparent;
    }

    .primedesk-header.pd-nav-open .pd-nav-toggle-icon::before {
        transform: translateY(6px) rotate(45deg);
    }

    .primedesk-header.pd-nav-open .pd-nav-toggle-icon::after {
        transform: translateY(-6px) rotate(-45deg);
    }

    /* Nav: hidden, expands as full-width second row when open */
    .primedesk-nav {
        order: 4;
        flex: 0 0 100%;
        display: none;
        flex-direction: column;
        gap: 2px;
        padding: var(--sp-2) var(--sp-1) var(--sp-3);
        border-top: 1px solid #e5e7eb;
        background: #fff;
    }

    .primedesk-header.pd-nav-open .primedesk-nav {
        display: flex;
    }

    /* On mobile nav is vertical — use left-border active indicator */
    .primedesk-nav .nav-item {
        min-height: 44px;
        width: 100%;
        justify-content: flex-start;
        white-space: normal;
        padding: 0 var(--sp-3);
        border-radius: 8px;
        border-bottom: none;
        border-left: 3px solid transparent;
    }

    .primedesk-nav .nav-item:hover {
        background: #f9fafb;
    }

    .primedesk-nav .nav-item.active {
        background: #eef2ff;
        border-left-color: #667eea;
        border-bottom-color: transparent;
    }

    /* Dropdown opens upward from user avatar on mobile */
    .user-menu-dropdown {
        right: 0;
        min-width: 180px;
    }

    /* Inbox dropdown: inline submenu on mobile */
    .primedesk-nav .nav-dropdown {
        width: 100%;
        flex-direction: column;
        align-items: stretch;
    }

    /* On mobile, trigger matches the full-width nav-item style */
    .primedesk-nav .nav-dropdown-trigger {
        min-height: 44px;
        height: auto !important;
        width: 100%;
        border-radius: 8px !important;
        border-bottom: none !important;
        justify-content: flex-start;
    }

    .primedesk-nav .nav-dropdown-trigger.active {
        background: #f5f3ff !important;
        border-bottom-color: transparent !important;
        color: #667eea;
    }

    .nav-dropdown-panel {
        position: static;
        box-shadow: none;
        border: none;
        border-radius: 0;
        background: transparent;
        padding-left: var(--sp-4);
        animation: none;
    }

    .nav-dropdown-item {
        border-radius: 8px;
        min-height: 40px;
    }
}

/* ==========================================================================
   Refined Popup Notification (Height Optimized)
   ========================================================================== */
.primedesk-popup {
    position: fixed;
    top: var(--sp-5); /* Reduced from 80px to sit higher */
    right: var(--sp-5);
    z-index: 9999;
    min-width: 300px;
    max-width: 360px; /* Slightly narrower for a tighter look */
    opacity: 0;
    transform: translateX(400px);
    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
    pointer-events: none;
}

.primedesk-popup.show {
    opacity: 1;
    transform: translateX(0);
    pointer-events: all;
}

.primedesk-popup-content {
    background: #ffffff;
    border-radius: 10px; /* Slightly tighter radius */
    box-shadow: 0 10px 25px rgba(0, 0, 0, 0.1);
    overflow: hidden;
    border: 1px solid #e5e7eb;
}

.primedesk-popup-header {
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: #ffffff;
    padding: var(--sp-3) var(--sp-4); /* Reduced padding from 14px/20px */
    display: flex;
    align-items: center;
}

.primedesk-popup-header strong {
    flex: 1;
    font-size: 14px; /* Slightly smaller header font */
    font-weight: 600;
}

.primedesk-popup-body {
    padding: 0; /* Removed 4px padding that adds unnecessary height */
    max-height: 220px; /* Reduced from 300px to keep it compact */
    overflow-y: auto;
}

.primedesk-popup-message {
    padding: var(--sp-3) var(--sp-4); /* Reduced from 14px/16px */
    cursor: pointer;
    transition: background 0.2s;
    border-bottom: 1px solid #f3f4f6;
}

.primedesk-popup-sender {
    font-size: 13px; /* Scaled down */
    font-weight: 600;
    color: #111827;
    margin-bottom: var(--sp-1); /* Reduced from 4px */
}

.primedesk-popup-preview {
    font-size: 12px; /* Scaled down */
    color: #6b7280;
    line-height: 1.3; /* Tighter leading */
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

@media (max-width: 768px) {
    .primedesk-popup {
        top: var(--sp-3); /* Bring it closer to top on mobile */
        right: var(--sp-3);
        left: var(--sp-3);
        min-width: 0;
        max-width: none;
        width: auto;
    }
}

/* Thread Tag Badge - More prominent than category badge */
.thread-tag-badge {
    display: inline-flex;
    align-items: center;
    padding: var(--sp-1) var(--sp-2);
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    color: #ffffff;
    font-size: 11px;
    font-weight: 600;
    border-radius: 4px;
    margin-left: var(--sp-2);
    font-family: 'Courier New', monospace;
    letter-spacing: 0.02em;
}

/* Section Subtitle */
.section-subtitle {
    color: #6b7280;
    font-size: 14px;
    margin-top: calc(-1 * var(--sp-2));
    margin-bottom: var(--sp-4);
}

/* ==========================================================================
   Media Upload Styles
   ========================================================================== */

/* Media Upload Button */
.primedesk-category-dashboard .media-upload-btn {
    background: transparent;
    border: 1px solid #d1d5db;
    border-radius: 8px;
    padding: var(--sp-3);
    cursor: pointer;
    transition: all 0.2s;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    height: var(--sp-10);
    width: var(--sp-10);
    color: #6b7280;
}

.primedesk-category-dashboard .media-upload-btn:hover {
    background: #f9fafb;
    border-color: #667eea;
    color: #667eea;
}

.primedesk-category-dashboard .media-upload-btn .dashicons {
    font-size: 20px;
    width: 20px;
    height: 20px;
}

/* Media Preview Container */
.primedesk-category-dashboard .media-preview-container {
    margin-bottom: var(--sp-3);
}

.primedesk-category-dashboard .media-preview {
    display: flex;
    align-items: center;
    gap: var(--sp-3);
    padding: var(--sp-3);
    background: #f9fafb;
    border: 1px solid #e5e7eb;
    border-radius: 8px;
}

.primedesk-category-dashboard .preview-thumbnail {
    width: 60px;
    height: 60px;
    object-fit: cover;
    border-radius: 6px;
    flex-shrink: 0;
}

.primedesk-category-dashboard .preview-icon {
    width: 60px;
    height: 60px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #fff;
    border: 1px solid #e5e7eb;
    border-radius: 6px;
    flex-shrink: 0;
}

.primedesk-category-dashboard .preview-icon .dashicons {
    font-size: 28px;
    width: 28px;
    height: 28px;
    color: #667eea;
}

.primedesk-category-dashboard .preview-info {
    flex: 1;
    min-width: 0;
}

.primedesk-category-dashboard .preview-filename {
    font-size: 13px;
    font-weight: 600;
    color: #111827;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    margin-bottom: var(--sp-1);
}

.primedesk-category-dashboard .preview-size {
    font-size: 12px;
    color: #6b7280;
}

.primedesk-category-dashboard .preview-remove {
    background: transparent;
    border: none;
    padding: var(--sp-2);
    border-radius: 6px;
    cursor: pointer;
    color: #ef4444;
    transition: all 0.2s;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.primedesk-category-dashboard .preview-remove:hover {
    background: #fef2f2;
}

.primedesk-category-dashboard .preview-remove .dashicons {
    font-size: 18px;
    width: 18px;
    height: 18px;
}

/* Upload Progress */
.primedesk-category-dashboard .preview-progress {
    width: 100%;
    height: 4px;
    background: #e5e7eb;
    border-radius: 2px;
    margin-top: var(--sp-2);
    overflow: hidden;
}

.primedesk-category-dashboard .progress-bar {
    height: 100%;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    border-radius: 2px;
    transition: width 0.3s ease;
}

/* Message Media Display */
.primedesk-category-dashboard .message-media {
    margin-top: var(--sp-2);
}

.primedesk-category-dashboard .message-image {
    max-width: 280px;
    max-height: 280px;
    border-radius: 8px;
    cursor: pointer;
    transition: transform 0.2s;
}

.primedesk-category-dashboard .message-image:hover {
    transform: scale(1.02);
}

.primedesk-category-dashboard .message-document {
    display: flex;
    align-items: center;
    gap: var(--sp-3);
    padding: var(--sp-3);
    background: rgba(255, 255, 255, 0.8);
    border: 1px solid #e5e7eb;
    border-radius: 8px;
    max-width: 280px;
}

.primedesk-category-dashboard .message-document .dashicons {
    font-size: 24px;
    width: 24px;
    height: 24px;
    color: #667eea;
    flex-shrink: 0;
}

.primedesk-category-dashboard .document-link {
    color: #111827;
    text-decoration: none;
    font-size: 13px;
    font-weight: 500;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.primedesk-category-dashboard .document-link:hover {
    color: #667eea;
    text-decoration: underline;
}

.primedesk-category-dashboard .media-caption {
    margin-top: var(--sp-2);
    font-size: 13px;
    color: inherit;
    line-height: 1.4;
}

/* Toast Notification */
.new-message-toast {
    position: fixed;
    top: var(--sp-6);
    right: var(--sp-6);
    min-width: 340px;
    max-width: 440px;
    z-index: 9999;
    pointer-events: none;
    opacity: 0;
    transform: translateY(calc(-1 * var(--sp-4))) translateX(var(--sp-2));
    transition: opacity 0.35s cubic-bezier(0.21, 1.02, 0.73, 1),
                transform 0.4s cubic-bezier(0.21, 1.02, 0.73, 1);
}

.new-message-toast.is-visible {
    opacity: 1;
    transform: translateY(0) translateX(0);
    pointer-events: auto;
}

.new-message-toast .toast-content {
    display: flex;
    align-items: flex-start;
    gap: var(--sp-3);
    padding: var(--sp-4) var(--sp-4);
    background: #1f2937;
    border-radius: 10px;
    box-shadow: 0 8px 30px rgba(0, 0, 0, 0.2),
                0 2px 8px rgba(0, 0, 0, 0.12);
    border: none;
    overflow: hidden;
    position: relative;
}

.new-message-toast .toast-content::after {
    content: '';
    position: absolute;
    bottom: 0;
    left: 0;
    right: 0;
    height: 3px;
    background: rgba(255, 255, 255, 0.15);
    transform-origin: left;
}

.new-message-toast.is-visible .toast-content::after {
    animation: toast-progress 5s linear forwards;
}

@keyframes toast-progress {
    from { transform: scaleX(1); }
    to { transform: scaleX(0); }
}

.new-message-toast.info .toast-content {
    background: #1f2937;
}

.new-message-toast.success .toast-content {
    background: #065f46;
}

.new-message-toast.error .toast-content {
    background: #7f1d1d;
}

.new-message-toast .toast-icon {
    flex-shrink: 0;
    width: var(--sp-8);
    height: var(--sp-8);
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 8px;
    background: rgba(255, 255, 255, 0.12);
    color: #93c5fd;
}

.new-message-toast.success .toast-icon {
    color: #6ee7b7;
    background: rgba(110, 231, 183, 0.12);
}

.new-message-toast.error .toast-icon {
    color: #fca5a5;
    background: rgba(252, 165, 165, 0.12);
}

.new-message-toast .toast-icon svg {
    width: 18px;
    height: 18px;
}

.new-message-toast .toast-body {
    flex: 1;
    min-width: 0;
    display: flex;
    flex-direction: column;
    gap: var(--sp-1);
    padding-top: var(--sp-1);
}

.new-message-toast .toast-title {
    font-size: 13.5px;
    font-weight: 600;
    color: #f9fafb;
    line-height: 1.35;
    letter-spacing: -0.01em;
}

.new-message-toast .toast-message {
    font-size: 12.5px;
    color: rgba(255, 255, 255, 0.6);
    line-height: 1.45;
    display: none;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
    word-break: break-word;
}

.new-message-toast .toast-message.is-visible {
    display: -webkit-box;
}

.new-message-toast .toast-close {
    flex-shrink: 0;
    width: var(--sp-6);
    height: var(--sp-6);
    padding: 0;
    background: transparent;
    border: none;
    cursor: pointer;
    color: rgba(255, 255, 255, 0.4);
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 6px;
    transition: background 0.15s ease, color 0.15s ease;
    margin: calc(-1 * var(--sp-1)) calc(-1 * var(--sp-1)) 0 0;
}

.new-message-toast .toast-close:hover {
    background: rgba(255, 255, 255, 0.1);
    color: rgba(255, 255, 255, 0.8);
}

.new-message-toast .toast-close svg {
    width: 14px;
    height: 14px;
}

/* Mobile responsive */
@media (max-width: 768px) {
    .new-message-toast {
        top: var(--sp-4);
        right: var(--sp-4);
        left: var(--sp-4);
        min-width: auto;
        max-width: none;
    }

    .new-message-toast .toast-content {
        padding: var(--sp-3) var(--sp-4);
        gap: var(--sp-3);
    }

    .new-message-toast .toast-title {
        font-size: 13px;
    }

    .new-message-toast .toast-message {
        font-size: 12px;
    }
}

/* Ensure desktop grid layout for main dashboard */
@media (min-width: 769px) {
    .primedesk-dashboard:not(.primedesk-category-dashboard) .categories-grid {
        display: grid !important;
        grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)) !important;
        gap: var(--sp-5) !important;
    }

    .primedesk-dashboard:not(.primedesk-category-dashboard) .category-card {
        display: block !important;
    }
}

/* ==========================================================================
   Contacts Page
   ========================================================================== */

.contacts-wrapper {
    padding: var(--sp-6) var(--sp-8);
    max-width: 1280px;
    margin: 0 auto;
    width: 100%;
    box-sizing: border-box;
}

/* ── Page header ──────────────────────────────────────────────────────────── */
.contacts-page-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: var(--sp-4);
    margin-bottom: var(--sp-6);
    padding-bottom: var(--sp-5);
    border-bottom: 1px solid #f0f1f3;
}

.contacts-title-row {
    display: flex;
    align-items: center;
    gap: 10px;
}

.contacts-heading {
    font-size: 22px;
    font-weight: 700;
    color: #0f172a;
    margin: 0;
    letter-spacing: -0.3px;
}

.contacts-count-badge {
    background: #eef2ff;
    color: #4f46e5;
    font-size: 11px;
    font-weight: 700;
    padding: 3px 9px;
    border-radius: 20px;
    min-width: 28px;
    text-align: center;
    letter-spacing: 0.01em;
}

.contacts-actions {
    display: flex;
    align-items: center;
    gap: var(--sp-2);
    flex-wrap: wrap;
}

/* Thin divider between import/export group and add button */
.contacts-actions-divider {
    width: 1px;
    height: 24px;
    background: #e5e7eb;
    margin: 0 var(--sp-1);
    flex-shrink: 0;
}

/* ── Search ───────────────────────────────────────────────────────────────── */
.contacts-search-wrap {
    position: relative;
    display: flex;
    align-items: center;
}

.contacts-search-wrap .search-icon {
    position: absolute;
    right: 12px;
    top: 50%;
    transform: translateY(-50%);
    color: #9ca3af;
    pointer-events: none;
    transition: color 0.15s;
    flex-shrink: 0;
}

.contacts-search-wrap:focus-within .search-icon {
    color: #667eea;
}

.contacts-search-input {
    padding: 8px 40px 8px 14px;
    border: 1px solid #e5e7eb;
    border-radius: 10px;
    font-size: 13px;
    color: #111827;
    background: #f9fafb;
    width: 260px;
    outline: none;
    transition: border-color 0.15s, box-shadow 0.15s, background 0.15s;
    font-family: inherit;
}

.contacts-search-input::placeholder {
    color: #b0b7c3;
}

.contacts-search-input:focus {
    background: #fff;
    border-color: #667eea;
    box-shadow: 0 0 0 3px rgba(102,126,234,0.12);
}

/* ── Buttons ──────────────────────────────────────────────────────────────── */
.btn-contacts {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 8px 14px;
    border-radius: 9px;
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    border: none;
    white-space: nowrap;
    transition: background 0.15s, box-shadow 0.15s, opacity 0.15s, transform 0.1s;
    font-family: inherit;
}

.btn-contacts:active:not(:disabled) {
    transform: scale(0.98);
}

.btn-contacts:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.btn-contacts-primary {
    background: #667eea;
    color: #fff;
    box-shadow: 0 1px 3px rgba(102,126,234,0.35), 0 1px 2px rgba(0,0,0,0.06);
}

.btn-contacts-primary:hover:not(:disabled) {
    background: #5a6fd6;
    box-shadow: 0 3px 8px rgba(102,126,234,0.4);
}

.btn-contacts-secondary {
    background: #fff;
    color: #374151;
    border: 1px solid #e5e7eb;
    box-shadow: 0 1px 2px rgba(0,0,0,0.04);
}

.btn-contacts-secondary:hover:not(:disabled) {
    background: #f9fafb;
    border-color: #d1d5db;
}

.btn-contacts-ghost {
    background: transparent;
    color: #6b7280;
    border: 1px solid #e5e7eb;
}

.btn-contacts-ghost:hover:not(:disabled) {
    background: #f9fafb;
    color: #374151;
}

.btn-contacts-danger {
    background: #ef4444;
    color: #fff;
    box-shadow: 0 1px 3px rgba(239,68,68,0.3);
}

.btn-contacts-danger:hover:not(:disabled) {
    background: #dc2626;
}

/* ── Table ────────────────────────────────────────────────────────────────── */
.contacts-table-wrap {
    background: #fff;
    border: 1px solid #e5e7eb;
    border-radius: 14px;
    overflow: hidden;
    box-shadow: 0 1px 4px rgba(0,0,0,0.04);
}

.contacts-table {
    width: 100%;
    border-collapse: collapse;
    font-size: 13px;
}

.contacts-table thead {
    background: #f9fafb;
    border-bottom: 1px solid #e9eaec;
    position: sticky;
    top: 0;
    z-index: 1;
}

.contacts-table th {
    padding: 11px 16px;
    text-align: left;
    font-size: 10.5px;
    font-weight: 700;
    color: #9ca3af;
    text-transform: uppercase;
    letter-spacing: 0.06em;
    white-space: nowrap;
}

.contacts-table th.sortable {
    cursor: pointer;
    user-select: none;
    transition: color 0.12s;
}

.contacts-table th.sortable:hover {
    color: #4b5563;
}

.contacts-table th.sort-asc,
.contacts-table th.sort-desc {
    color: #667eea;
}

.sort-icon {
    display: inline-flex;
    margin-left: 4px;
    vertical-align: middle;
    opacity: 0.8;
}

.contacts-table td {
    padding: 13px 16px;
    color: #374151;
    border-bottom: 1px solid #f3f4f6;
    vertical-align: middle;
    font-size: 13px;
}

.contacts-table tbody tr:last-child td {
    border-bottom: none;
}

/* Row hover: soft indigo tint */
.contacts-table tbody tr {
    transition: background 0.1s;
}

.contacts-table tbody tr:hover td {
    background: #f8f9ff;
}

/* Clickable data cells */
.td-clickable {
    cursor: pointer;
}

.contacts-table tbody tr:hover .td-clickable {
    color: #111827;
}

/* History rows (from message history, not yet saved) */
.contacts-table tbody tr.row-history td {
    color: #b0b7c3;
}

.contacts-table tbody tr.row-history .col-phone .phone-link {
    color: #a5b4fc;
}

.phone-link {
    color: #667eea;
    text-decoration: none;
    font-weight: 500;
    transition: color 0.12s;
}

.phone-link:hover {
    color: #4f46e5;
    text-decoration: underline;
}

.cell-empty {
    color: #d1d5db;
    font-style: italic;
    font-size: 12px;
}

/* ── Loading / empty states ───────────────────────────────────────────────── */
.contacts-loading {
    text-align: center;
    padding: 56px var(--sp-6);
    color: #6b7280;
    font-size: 13px;
}

.contacts-spinner {
    width: 22px;
    height: 22px;
    border: 2.5px solid #e5e7eb;
    border-top-color: #667eea;
    border-radius: 50%;
    animation: contacts-spin 0.7s linear infinite;
    display: inline-block;
    vertical-align: middle;
    margin-right: var(--sp-2);
}

@keyframes contacts-spin {
    to { transform: rotate(360deg); }
}

.contacts-empty {
    text-align: center;
    padding: 64px var(--sp-6) 56px;
    color: #9ca3af;
}

.contacts-empty svg {
    opacity: 0.5;
}

.contacts-empty p {
    margin: var(--sp-3) 0 var(--sp-4);
    font-size: 14px;
    color: #6b7280;
}

/* ── Action buttons in table rows ─────────────────────────────────────────── */
.col-actions {
    width: 76px;
    text-align: right;
    white-space: nowrap;
}

.contacts-action-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 28px;
    height: 28px;
    border: 1px solid transparent;
    border-radius: 7px;
    background: transparent;
    color: #c4c9d4;
    cursor: pointer;
    transition: color 0.12s, border-color 0.12s, background 0.12s;
    margin-left: 2px;
    padding: 0;
}

/* Show buttons clearly on row hover */
tr:hover .contacts-action-btn {
    color: #9ca3af;
    border-color: #e5e7eb;
    background: #fff;
}

.contacts-action-btn svg {
    display: block;
    width: 14px;
    height: 14px;
}

.contacts-action-btn:hover {
    color: #374151 !important;
    border-color: #d1d5db !important;
    background: #f3f4f6 !important;
}

.btn-edit:hover {
    color: #4f46e5 !important;
    border-color: #c7d2fe !important;
    background: #eef2ff !important;
}

.btn-delete:hover {
    color: #ef4444 !important;
    border-color: #fca5a5 !important;
    background: #fff5f5 !important;
}

/* ── Modal ────────────────────────────────────────────────────────────────── */
.contact-modal-overlay {
    position: fixed;
    inset: 0;
    background: rgba(15,23,42,0.4);
    backdrop-filter: blur(2px);
    -webkit-backdrop-filter: blur(2px);
    z-index: 9999;
    display: flex;
    align-items: center;
    justify-content: center;
    padding: var(--sp-4);
}

.contact-modal {
    background: #fff;
    border-radius: 18px;
    width: 100%;
    max-width: 540px;
    box-shadow: 0 24px 64px rgba(0,0,0,0.18), 0 2px 8px rgba(0,0,0,0.06);
    overflow: hidden;
}

.contact-modal-sm {
    max-width: 420px;
}

.contact-modal-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 18px var(--sp-6) 16px;
    background: #fafbff;
    border-bottom: 1px solid #eef0f6;
}

.contact-modal-title {
    font-size: 15px;
    font-weight: 700;
    color: #0f172a;
    margin: 0;
    letter-spacing: -0.2px;
}

.contact-modal-close {
    width: 30px;
    height: 30px;
    border: none;
    background: #f1f2f6;
    border-radius: 8px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #9ca3af;
    transition: background 0.12s, color 0.12s;
}

.contact-modal-close:hover {
    background: #e5e7eb;
    color: #374151;
}

/* ── Contact form ─────────────────────────────────────────────────────────── */
.contact-form-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 14px;
    padding: var(--sp-5) var(--sp-6);
}

.contact-form-group {
    display: flex;
    flex-direction: column;
    gap: 5px;
}

.contact-form-full {
    grid-column: 1 / -1;
}

.contact-form-group label {
    font-size: 11.5px;
    font-weight: 600;
    color: #6b7280;
    letter-spacing: 0.02em;
    text-transform: uppercase;
}

.contact-input {
    padding: 9px 12px;
    border: 1px solid #e5e7eb;
    border-radius: 9px;
    font-size: 13px;
    color: #111827;
    background: #fff;
    outline: none;
    font-family: inherit;
    transition: border-color 0.15s, box-shadow 0.15s, background 0.15s;
    width: 100%;
    box-sizing: border-box;
}

.contact-input:focus {
    border-color: #667eea;
    box-shadow: 0 0 0 3px rgba(102,126,234,0.12);
}

.contact-input::placeholder {
    color: #c4c9d4;
}

.contact-textarea {
    resize: vertical;
    min-height: 60px;
}

.contact-form-error {
    margin: 0 var(--sp-6) 2px;
    padding: 9px var(--sp-3);
    background: #fef2f2;
    border: 1px solid #fca5a5;
    border-radius: 8px;
    font-size: 12px;
    color: #dc2626;
}

.contact-modal-footer {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: var(--sp-2);
    padding: var(--sp-4) var(--sp-6);
    border-top: 1px solid #f0f1f5;
    background: #fafbff;
}

/* ── Delete confirm ───────────────────────────────────────────────────────── */
.delete-confirm-text {
    margin: 0;
    padding: var(--sp-5) var(--sp-6);
    font-size: 14px;
    color: #374151;
    line-height: 1.65;
}

/* ── Toast ────────────────────────────────────────────────────────────────── */
.contacts-toast {
    position: fixed;
    bottom: 28px;
    right: 28px;
    z-index: 10000;
    padding: 11px 18px;
    border-radius: 10px;
    font-size: 13px;
    font-weight: 500;
    box-shadow: 0 4px 20px rgba(0,0,0,0.14);
    max-width: 340px;
    display: flex;
    align-items: center;
    gap: 8px;
}

.contacts-toast.toast-success {
    background: #0f172a;
    color: #f1f5f9;
}

.contacts-toast.toast-error {
    background: #fef2f2;
    color: #dc2626;
    border: 1px solid #fca5a5;
}

/* ── Responsive ───────────────────────────────────────────────────────────── */
@media (max-width: 900px) {
    .contacts-wrapper {
        padding: var(--sp-5);
    }
}

/* ── Tablet (hide address/country, tighten header) ────────────────────────── */
@media (max-width: 768px) {
    .contacts-wrapper {
        padding: var(--sp-4);
    }

    .contacts-page-header {
        flex-direction: column;
        align-items: stretch;
        gap: var(--sp-3);
        padding-bottom: var(--sp-4);
    }

    .contacts-title-row {
        justify-content: space-between;
    }

    /* Search takes full width */
    .contacts-search-wrap {
        width: 100%;
        order: 2;
    }

    .contacts-search-input {
        width: 100%;
        min-width: 0;
        /* Prevent iOS zoom on input focus */
        font-size: 16px;
    }

    /* Actions row: import, export, [spacer], add */
    .contacts-actions {
        width: 100%;
        flex-wrap: nowrap;
        order: 3;
    }

    /* Import & Export: icon only — hide the label text */
    #btn-import-excel span,
    #btn-export-excel span {
        display: none;
    }

    #btn-import-excel,
    #btn-export-excel {
        flex-shrink: 0;
        padding: 9px 11px;
    }

    .contacts-actions-divider {
        flex: 1;                /* push Add Contact to the right */
        background: transparent;
    }

    /* Add Contact grows to fill space */
    #btn-add-contact {
        flex: 1;
        justify-content: center;
    }

    .contacts-table th.col-address,
    .contacts-table td.col-address,
    .contacts-table th.col-country,
    .contacts-table td.col-country {
        display: none;
    }

    /* Always visible action buttons on tablet/touch */
    .contacts-action-btn {
        color: #9ca3af;
        border-color: #e5e7eb;
        background: #fff;
        width: 34px;
        height: 34px;
    }

    .contact-form-grid {
        grid-template-columns: 1fr;
        gap: 12px;
    }

    /* Prevent iOS zoom on form inputs */
    .contact-input {
        font-size: 16px;
    }

    /* Bottom-sheet modal */
    .contact-modal-overlay {
        align-items: flex-end;
        padding: 0;
        backdrop-filter: none;
        -webkit-backdrop-filter: none;
    }

    .contact-modal {
        max-width: 100%;
        width: 100%;
        border-radius: 20px 20px 0 0;
        position: relative;
        max-height: 92vh;
        display: flex;
        flex-direction: column;
    }

    /* Drag handle */
    .contact-modal::before {
        content: '';
        display: block;
        width: 36px;
        height: 4px;
        background: #d1d5db;
        border-radius: 2px;
        margin: 10px auto 0;
        flex-shrink: 0;
    }

    /* Scrollable form body */
    .contact-modal form {
        display: flex;
        flex-direction: column;
        overflow: hidden;
        flex: 1;
        min-height: 0;
    }

    .contact-form-grid {
        overflow-y: auto;
        -webkit-overflow-scrolling: touch;
        flex: 1;
        padding: var(--sp-4) var(--sp-4);
    }

    .contact-form-error {
        margin: 0 var(--sp-4) 2px;
    }

    .contact-modal-footer {
        flex-shrink: 0;
        padding: var(--sp-3) var(--sp-4) max(var(--sp-4), env(safe-area-inset-bottom));
    }

    /* Full-width footer buttons */
    .contact-modal-footer .btn-contacts {
        flex: 1;
        justify-content: center;
    }

    .delete-confirm-text {
        padding: var(--sp-4) var(--sp-4);
    }
}

/* ── Small phone: card layout for table rows ──────────────────────────────── */
@media (max-width: 540px) {
    /* Hide table chrome */
    .contacts-table thead {
        display: none;
    }

    .contacts-table,
    .contacts-table tbody {
        display: block;
    }

    /* Each row becomes a card */
    .contacts-table tbody tr {
        display: grid;
        grid-template-columns: 1fr auto;
        grid-template-rows: auto auto auto;
        grid-template-areas:
            "phone   actions"
            "name    actions"
            "email   actions";
        column-gap: 12px;
        row-gap: 2px;
        padding: 14px 16px;
        border-bottom: 1px solid #f0f1f3;
        background: #fff;
    }

    .contacts-table tbody tr:last-child {
        border-bottom: none;
    }

    .contacts-table tbody tr:hover {
        background: #f8f9ff;
    }

    /* Reset td padding — the row handles spacing */
    .contacts-table td {
        padding: 0;
        border: none;
        font-size: 13px;
    }

    .contacts-table td.col-phone {
        grid-area: phone;
        font-weight: 600;
        font-size: 14px;
        align-self: end;
    }

    .contacts-table td.col-name {
        grid-area: name;
        color: #374151;
        font-size: 12px;
    }

    .contacts-table td.col-email {
        grid-area: email;
        color: #9ca3af;
        font-size: 12px;
        align-self: start;
    }

    .contacts-table td.col-actions {
        grid-area: actions;
        width: auto;
        text-align: right;
        display: flex;
        flex-direction: column;
        align-items: flex-end;
        justify-content: center;
        gap: 4px;
    }

    .contacts-table td.col-address,
    .contacts-table td.col-country {
        display: none;
    }

    /* Bigger touch targets */
    .contacts-action-btn {
        width: 36px;
        height: 36px;
        border-radius: 9px;
    }

    /* History row card */
    .contacts-table tbody tr.row-history {
        background: #fafafa;
    }

    /* Header: stack search above buttons */
    .contacts-actions {
        flex-wrap: wrap;
        gap: var(--sp-2);
    }

    #btn-add-contact {
        font-size: 13px;
    }
}

/* ── Template Sender ─────────────────────────────────────────────────────── */

/* "Use Template" button in the normal chat bar */
.use-template-proactive-btn {
    background: none;
    border: 1px solid #d1d5db;
    border-radius: 50%;
    width: 34px;
    height: 34px;
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    color: #6b7280;
    flex-shrink: 0;
    transition: background .15s, color .15s, border-color .15s;
}
.use-template-proactive-btn:hover {
    background: #f3f4f6;
    color: #374151;
    border-color: #9ca3af;
}

/* Template selector panel — sits below chat-input area */
.template-selector {
    border-top: 1px solid #e5e7eb;
    background: #fafafa;
    flex-shrink: 0;
    max-height: 52vh;
    display: flex;
    flex-direction: column;
    overflow: hidden;
    border-radius: 0 0 12px 12px;
}

/* Step: pick — expired warning header */
.tpl-pick-header {
    display: flex;
    align-items: flex-start;
    gap: var(--sp-3);
    padding: var(--sp-3) var(--sp-4) var(--sp-2);
    background: #fffbeb;
    border-bottom: 1px solid #fde68a;
}
.tpl-expired-icon { color: #f59e0b; font-size: 20px; margin-top: 2px; flex-shrink: 0; }
.tpl-expired-title { display: block; font-size: 13px; font-weight: 600; color: #92400e; }
.tpl-expired-desc { margin: 2px 0 0; font-size: 12px; color: #78350f; }
.tpl-close-btn {
    margin-left: auto;
    background: none;
    border: none;
    cursor: pointer;
    font-size: 14px;
    color: #9ca3af;
    flex-shrink: 0;
    line-height: 1;
    padding: 2px;
    border-radius: 4px;
    transition: color .15s;
}
.tpl-close-btn:hover { color: #374151; }

/* Search row */
.tpl-search-row { padding: var(--sp-2) var(--sp-4); }
.tpl-search-input {
    width: 100%;
    max-width: 380px;
    border: 1px solid #d1d5db;
    border-radius: 6px;
    padding: var(--sp-1) var(--sp-3);
    font-size: 13px;
    background: #fff;
    transition: border-color .15s, box-shadow .15s;
}
.tpl-search-input:focus {
    outline: none;
    border-color: #667eea;
    box-shadow: 0 0 0 3px rgba(102,126,234,.15);
}

/* Template cards list */
.tpl-list {
    max-height: 220px;
    overflow-y: auto;
    padding: 0 var(--sp-3) var(--sp-3);
}
.tpl-list-loading,
.tpl-list-empty { color: #9ca3af; font-size: 13px; padding: var(--sp-2) var(--sp-1); }
.tpl-card {
    background: #fff;
    border: 1px solid #e5e7eb;
    border-radius: 8px;
    padding: var(--sp-3);
    margin: var(--sp-2) 0;
    cursor: pointer;
    transition: border-color .15s, box-shadow .15s;
}
.tpl-card:hover {
    border-color: #667eea;
    box-shadow: 0 0 0 2px rgba(102,126,234,.15);
}
.tpl-card-name { font-weight: 600; font-size: 13px; color: #111827; }
.tpl-card-lang  { font-size: 11px; color: #9ca3af; margin-left: var(--sp-2); }
.tpl-card-body  { font-size: 12px; color: #6b7280; margin-top: var(--sp-1); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

/* Step: compose */
.tpl-step-compose {
    display: flex;
    flex-direction: column;
    overflow: hidden;
    min-height: 0;
}
.tpl-compose-header {
    display: flex;
    align-items: center;
    gap: var(--sp-2);
    padding: var(--sp-3) var(--sp-4);
    border-bottom: 1px solid #e5e7eb;
    background: #fff;
}
.tpl-back-btn {
    background: none;
    border: none;
    cursor: pointer;
    color: #667eea;
    font-size: 13px;
    display: flex;
    align-items: center;
    gap: 2px;
    padding: 0;
    transition: color .15s;
}
.tpl-back-btn:hover { color: #4f46e5; text-decoration: underline; }
.tpl-compose-body {
    display: flex;
    gap: var(--sp-4);
    padding: var(--sp-3) var(--sp-4);
    flex-wrap: wrap;
    overflow-y: auto;
    flex: 1;
    min-height: 0;
}
.tpl-var-inputs { flex: 1 1 180px; }
.tpl-var-inputs label { display: block; font-size: 12px; color: #6b7280; margin-bottom: var(--sp-1); font-weight: 500; }
.tpl-var-inputs input[type="text"] {
    width: 100%;
    margin-bottom: var(--sp-3);
    border: 1px solid #d1d5db;
    border-radius: 6px;
    padding: var(--sp-1) var(--sp-2);
    font-size: 13px;
    transition: border-color .15s, box-shadow .15s;
}
.tpl-var-inputs input[type="text"]:focus {
    outline: none;
    border-color: #667eea;
    box-shadow: 0 0 0 3px rgba(102,126,234,.15);
}
.tpl-no-vars { font-size: 12px; color: #9ca3af; margin: 0; }
.tpl-preview-wrap { flex: 0 0 200px; }
.tpl-preview-label {
    font-size: 11px;
    color: #9ca3af;
    margin: 0 0 var(--sp-2);
    text-transform: uppercase;
    letter-spacing: .5px;
    font-weight: 600;
}
.tpl-compose-footer {
    display: flex;
    justify-content: flex-end;
    padding: var(--sp-2) var(--sp-4) var(--sp-3);
    border-top: 1px solid #e5e7eb;
    background: #fff;
}
.tpl-send-btn { display: flex; align-items: center; gap: var(--sp-2); }

/* WhatsApp bubble preview */
.pd-whatsapp-bubble-wrap {
    background: #e2e8d9;
    border-radius: 8px;
    padding: var(--sp-3);
}
.pd-whatsapp-bubble {
    background: #fff;
    border-radius: 8px 8px 8px 0;
    padding: var(--sp-2) var(--sp-3) var(--sp-1);
    box-shadow: 0 1px 3px rgba(0,0,0,.12);
    font-size: 12px;
    line-height: 1.5;
    word-break: break-word;
}
.pd-bubble-header { font-weight: 600; margin-bottom: var(--sp-1); color: #111827; }
.pd-bubble-body   { color: #374151; }
.pd-bubble-footer { color: #9ca3af; font-size: 11px; margin-top: var(--sp-1); }
.pd-bubble-time   { color: #9ca3af; font-size: 10px; text-align: right; margin-top: var(--sp-1); }

/* Spinner for send button */
@keyframes pd-spin { to { transform: rotate(360deg); } }
.spin { display: inline-block; animation: pd-spin .7s linear infinite; }

/* ── Contact name + secondary phone sub-line ─────────────────────────────── */
.conversation-sender-phone,
.sender-phone-sub,
.contact-phone-sub {
    font-size: 11px;
    color: #9ca3af;
    font-weight: 400;
    display: block;
    line-height: 1.3;
    margin-top: 1px;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}